FAQ'S

What should I know?

FAQ'S

All your Questions answered in one place

Is Menuterraneo right for me?
  • We simplified things for you

    We take away the frustration of having to decide what my next meal will be, if the portions are right, the calories counting or if I will go hungry. You set your profile and will get an automatic personalized meal and fitness plan that will help you to change your eating habits and lifestyle to make lose weight and keep it off for life.

Why is so good about Menuterraneo – how you compare to others
  • Menuterraneo takes a different approach to lose weight

    We automatize processes in meal planning, fitness and wellbeing, vital signs collection, which together with motivation and reminders will guide you to new habits and healthy living.

    The meal plan can be filtered and adapted to meet specific dietary needs with recipes low in sugar, low in cholesterol and low in sodium. In any case with a balanced diet that will help you continue lose weight.

About the app. Registration, subscription, access
  • How do I register?

    Download the app on your mobile phone, Android and iOS, and click on register. You can register as well from the web.

  • How can I change my preferences?

    From the Dashboard, click on "Meal Planner" then click on Settings.

  • Is there a trial period?

    Yes, when you register from the web or you mobile app you will have 15 days full functionality for free. Once that period is over, you will have to subscribe from your mobile phone to keep full functionality.

  • How do I pay for the Pro functionality?

    You must use the mobile app to upgrade and pay. From the Dashboard, click on “Upgrade Now” and follow the instructions.

  • How I access to my Menuterraneo account?

    From the web or your mobile phone by clicking on sign in. You must register first and introduce your user and password.

Meal Planner and Grocery List
  • How the Meal Planner works?

    The Meal Planner automatically generates a personalize 7 days meal plan with 4 to 6 meals per day to give you a balanced diet.

  • How do we know which is my next meal?

    The Dashboard will tell you which your next meal is.
    The times for your next meal are considered according the habits and customs of the country where you live.

  • Why I do not have to count calories, carbohydrates and other nutrients?

    Menuterraneo uses algorithms to generate a balanced diet from thousands of recipes. The algorithms generate automatically the amount of calories, carbohydrates, fats and up to 9 macronutrients to keep you informed of what you eat.

  • How many recipes we have?

    More than 3.000.

  • What types of cuisines do we have recipes for?

    Mediterranean, USA and UK.

  • How do I configure my Meal Plan for the week?

    Your Meal Plan takes your personal data when you registered to provide an automatic 7 days meal plan according to your preferences.
    You could change it by clicking on "Meal Planner" in your Dashboard, then click on Settings.

  • How the calories calculator works?

    We use an algorithm to calculate your daily calories based on your activity, gender, birth date and weight.

  • Can diets be adapted to meet people with special needs?

    Yes. The recipes in the meal plan can be filtered and adapted to meet specific dietary needs with recipes low in sugar, low in cholesterol and low in sodium, always providing a balanced diet that will help you continue lose weight.

  • What are the guidelines used to design the nutrition plan

    The guidelines and recommendations established by:
    • SENC (Spanish Nutritional Society).
    • EFSA (Europen Food Sociaty Authority).
    • And the dietary guideliens by the USDA.

  • How many days are generated by the Meal Planner?

    7 days the first time. After that, every day generate a new daily diet.

  • I changed my preferences in the Meal Planner but I do not see any changes. Why is that?

    The changes made will be effective on the last day of your prior Meal Plan. Optionally, you can reset to generate a complete new Meal Plan that will take effect immediately.

  • How I change or substitute a recipe that I do not like?

    Click on the icon “Change Recipe” and a new recipe will be generated with similar nutritional values to keep a daily balanced diet.
    IMPORTANT: You must generate a new Grocery List to include the ingredients of the new recipe.

  • Could I change my whole daily recipes?

    At this moment we only allow to change individual recipes one by one.

  • How I generate a complete new Meal Plan?

    Go to the Dashboard, click on the Meal Planner box, then click on Settings. Once you save your new settings a popup will ask you if want to apply the changes right now, press Yes.
    IMPORTANT: You must generate a new Grocery List to include the ingredients of the new recipes.

  • How the Grocery List works?

    The Grocery List consolidates the ingredients and the selected number of participants to elaborate the 7 days balance meal plan. You have the choice to exclude days if you plan to be eating out, for those ingredients to be excluded from your list.

  • How I generate the Grocery List?

    Go to Meal Planner and on the right upper corner, click on icon “Grocery List”. You will be prompted to select the number of participants and select the days of the week for your Grocery List to be completed.

  • What is the meaning of “People” when setting the Grocery List?

    They are the number of participants which food ingredients for a 7 days meal plan will be aggregated in your Grocery List.

  • Can I exclude buying daily ingredients from the Grocery List?

    Yes, just can mark the days or items that you want to exclude from your Grocery List.

  • Can I change the number of participants or the days selected in the Grocery List?

    No. If you want to make any changes, you will have to generate a new Grocery List.

  • How often I can generate a new Grocery List?

    Whenever you want. By clicking on “Generate” the Grocery List will consolidate all the ingredients for the following 7 days and will erase the old one.

  • Can I share my Grocery List?

    Yes, by clicking the icon “Share” from your Grocery List.

Fit & Active
  • Are those videos for me?

    Those videos are designed to be performed by anyone. Obviously, you must not do them if you have any injury or sickness that prevents you for doing them.

  • Would they be too difficult to do?

    Don´t worry, you will not have to spend hours to start getting results, there are easy routines to help you create healthy habits to lose weight.

    You could choose between the video exercises to be done at the office or place of work, to stretch and to strengthen your upper body, spinal cord and neck.

    Important: You can see your videos from your mobile device but better use wifi connectivity due to the amount of time you´ll be connected.

  • How long do they last?

    Don´t worry, you will not have to spend hours to start getting results, there are easy routines to help you create healthy habits to lose weight.

    You could choose between the video exercises to be done at the office or place of work, to stretch and to strengthen your upper body, spinal cord and neck.

    Important: You can see your videos from your mobile device but better use wifi connectivity due to the amount of time you´ll be connected.

Health Data
  • How do I add a measurement to track my health and habits?

    Blood Pressure: from the dashboard, click on “Health Data” box, select Blood Pressure and input manually your blood pressure.
    Weight: from the dashboard, click on “Health Data” box, select Weight and input manually your weight.
    Glucose: from the dashboard, click on “Health Data” box, select Glucose and input manually your blood pressure.

  • Can I delete a measurement?

    No. Measurements cannot be edited or deleted.

Traking Devices
  • Why should I link my tracking device with Menuterraneo?

    By integrating your devices, we will collect your daily activity to adjust your daily diets in order to further optimize nutrition plan to help you reach your goal weight.

  • What are the devices supported by Menuterraneo?

    No. Measurements cannot be edited or deleted.



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